This Privacy Policy outlines how Glimma Trendy collects, uses, and protects information for visitors and customers at https://glimmatrendy.com/. As a professional e-commerce platform built on WordPress and WooCommerce, we prioritize the security of your data and transparency in our operations.
## 1. Information We Collect
We collect information to provide a seamless shopping experience for both retail and wholesale customers.
- Personal Information: When you place an order or register for an account, we collect your name, billing address, shipping address, email address, and phone number.
- Wholesale & Business Data: For customers applying for Business or Wholesale accounts, we collect additional verification data, such as business names and industry types (e.g., Hotels, Mini-Marts, Cleaning Services), to approve tiered pricing access.
- Order Details: We maintain records of products purchased, transaction amounts, and payment methods to fulfill orders and provide support.
## 2. Cookies and Tracking Technologies
We use cookies to ensure the website functions correctly and to personalize your experience.
- WooCommerce Cookies: These track cart contents and session data while you browse the store.
- Currency Switcher (FOX): To provide accurate pricing, our currency switcher may use your IP address to identify your general location and automatically display the correct currency (e.g., TTD or USD). A cookie is used to remember your currency preference for future visits.
- Account Cookies: If you have an account and log in, we set cookies to save your login information and screen display choices.
## 3. How We Use Your Information
- Order Fulfillment: To process payments and deliver products nationwide across Trinidad & Tobago.
- Customer Support: To respond to inquiries via email or WhatsApp.
- Verification: To validate and manage Wholesale and Business accounts for access to bulk pricing.
## 4. Third-Party Data Sharing
We only share data with essential service providers to complete your transactions:
- Payment Processors: To securely handle bank transfers and card payments.
- Delivery Partners: We share your name, phone number, and shipping address with our couriers, ODeliver and TTPOST, to ensure successful delivery.
## 5. Data Retention
- Order History: We retain order information for as long as necessary for tax and accounting purposes.
- User Accounts: For registered users, we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time (except they cannot change their username).
## 6. Your Rights
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, excluding data we are obliged to keep for administrative, legal, or security purposes.
## 7. Contact Information
For any questions regarding this Privacy Policy or your data, please contact:
Glimma Trendy Variety Online Store 28A Milford Main Road, Lambeau, Tobago Email: orders@glimmatrendy.com WhatsApp: +1 (868) 260-2828
